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How to customise the SMS message

Learn how to customize the SMS message before sending a review request: follow steps to fetch a review, edit the message, and click FETCH.

  1. Follow steps 1 to 5 for How to Fetch a review

  2. Before sending, tick to select Customise SMS Message?
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  3. After clicking, the SMS message text will appear. Click into the text field and change the text as needed
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  4. When you’re happy with the SMS message, click FETCH button

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